5 min read

Using LinkedIn DMs to Connect with Potential Clients

Using LinkedIn DMs to Connect with Potential Clients
Photo by LinkedIn Sales Solutions / Unsplash

Most cold DMs fail. Not because the idea is bad, but because the execution is lazy, tone-deaf, or just flat irrelevant.

LinkedIn gives you direct access to decision-makers. That's rare leverage. But instead of treating it like a privilege, too many people treat it like a mail merge. They send messages that scream, "I didn't bother to understand who you are, but please hire me anyway."

No surprise, they get ignored.

Cold outreach can work. But only if it feels like a real person trying to start a real conversation, not a disguised sales pitch.

The game isn't about being "nice" or "non-salesy." It's about being relevant, human, and credible from the first line. That requires thought. Strategy. And restraint.

Let's look at how to use LinkedIn DMs to start client conversations that don't get ignored.

Don't Treat DMs Like Cold Pitches

The most common mistake? Writing LinkedIn DMs like cold emails: dense, transactional, and completely blind to context.

That approach assumes you've earned attention. You haven't.

Unlike email, where inboxes are expected to hold pitches, LinkedIn is more ambient. It's a networking floor, not a vendor hall. People skim, scroll, and decide in seconds whether you're worth a reply.

If your message reads like a mini sales proposal, it gets mentally filed under "spam"even if your offer is strong.

Instead, think of your DM like a conversation starter at a professional event. You're not walking up to pitch, you're opening a door.

Try this instead:

"Hey Taylor, I just saw your post about storytelling in healthcare marketing. It's very similar to how I approach case studies for clients. Would love to connect if you're open to it."

You're not pitching or making a hard ask. You're connecting with relevance, a point of alignment, and a human tone.

Your Profile Is the Filter

Before you send a single DM, check your profile because that’s the client's first impression of you.

Most people aren't going to reply just because of your message. They check you out first. And if your profile is vague, misaligned, or overly generic, the conversation ends before it starts.

Ask yourself:

  • Does your headline clearly say what you do and for whom?
  • Does your “About” section actually reflect your voice and expertise, or is it full of buzzwords?
  • Are your featured posts and work samples relevant to the people you’re targeting?

You don’t need a personal brand manifesto. But your profile should back up your message. If you’re reaching out as a B2B case study specialist and your page reads like a catch-all freelancer, you’re creating doubt instead of interest.

Your DM is the spark. Your profile is the proof.

Warm Up Before You Reach Out

The fastest way to kill a cold DM? Acting like a stranger.

Before you message someone, spend a few minutes, or a few days, getting on their radar. That signals that you're actually paying attention.

Here's what that warm-up might look like:

  • Follow them.
  • Read their recent posts.
  • Leave a short, thoughtful comment that shows you understood the content.

Don't do the flattery thing. Show honest interest in what they do.

One writer I know spent two weeks engaging with a target client's content. They had several back and forth conversations in the comments. When she finally messaged, the reply came fast: "I was hoping you'd reach out."

That's not luck. That's how attention works. Familiarity creates openness. And showing up consistently, even if briefly, shows intent.

Make sure you're present before the conversation starts.

What to Say (and What to Leave Out)

Your first message has one job: earn a response.

That means it has to be short, specific, and real, not some vague "hope you're doing well" message. Refer to something they've said, shared, or done. Make it unmistakably for them.

Example: "Hi [Name], congrats on joining [Company]! I've worked with a few SaaS teams in similar roles and appreciated your take on that launch post. Would love to connect."

It's personal, relevant, and it doesn't ask for anything.

Now, should you say "no pitch" explicitly? Sometimes. It can lower defenses. But in some sectors (like tech, consulting, or startup sales), a direct value proposition may actually be more welcome if it's well-targeted.

Bottom line, the less generic your message feels, the more it gets treated like a real conversation.

What you leave out matters just as much:

  • No service menus.
  • No unsolicited links.
  • No life story.You're not closing a deal with your first message. You're opening a dialogue.

But What If They Don't Reply?

Most people won't respond to your first DM.

Maybe they missed it. Maybe they're not hiring. Maybe your message didn't resonate with them. All of those are possible, and none of them are personal.

But here's what not to do: panic, follow up aggressively, or assume silence means "not interested."

Instead:

  • Wait a week or so.
  • Then follow up.

Something like: "Hey, just circling back in case my last message got buried. Always great to connect with people doing solid work in [industry]."

If there's still no response, step back. Don't un-connect or ghost their content. Stay in their digital periphery and keep engaging now and then without pushing.

Some conversations start weeks or even months later.

Outreach is a visibility play.

From Conversation to Collaboration

Let's say you get a reply. Now what?

Don't mistake a "thanks for reaching out" for a green light to pitch. It's not. It's just step two.

Your job now is to keep the exchange alive without immediately selling.

Ask what they're working on. React to something they said. Share an insight or link that's actually useful, not self-promotional. This shows you're thinking instead of prospecting.

When it does feel natural to shift gears, make the pivot gentle, not abrupt.

Try: "If content's on your radar and you're looking for extra support, happy to share a few ways I might help. Want to hop on a quick call?"

It's still low-pressure and offers them a choice. But it's framed as support, not solicitation.

Value first, offer second.

Keep Track Like a Pro

If you're serious about LinkedIn outreach, treat it like a system instead of a guessing game.

You don't need a fancy CRM. A basic spreadsheet works. But you do need to track:

  • Who you messaged
  • When you messaged them
  • Whether they replied
  • Notes on their company, content, or potential needs

Why it matters:

  • You avoid embarrassing repeat messages.
  • You know when to follow up, and when to let it go.
  • You start seeing patterns: which industries respond, which message styles land, and which leads go cold.

Once you see what's working, you can stop guessing and start scaling. Remember that your DM conversations are a data source. Treat them that way.

Why This Works (Even If It Feels Slow)

DM-based outreach isn't fast. It's not automated, and it doesn't scale like cold email. But it works because very few people do it well.

Your outreach can be different. When you show up with context, intent, and actual relevance, you stand out by default.

This approach prioritizes depth over speed, and building micro-relationships based on earned attention.

Is it slower? Yes. But what you lose in pace, you gain in trust, and that's the difference between short-term relationships and long-term clients.

There's no algorithm for trust. But there is a method.

Your Voice Is Your Best Asset

Forget scripts. Forget “proven” templates. The most powerful tool in your outreach stack is how you sound.

Be real.

A good DM sounds like it came from a person, not a copy-paste machine. It reflects curiosity instead of desperation and sincerity instead of canned friendliness.

And like anything else, this gets easier with practice. Try the “5-a-week” rule:

  • Pick five companies or people you actually want to work with.
  • Read their stuff. Engage. Message when it makes sense.
  • Track. Follow up. Repeat.

Start building conversations that earn the next step.